AEM Customer Repair Form

Please fill out our customer form below and then follow the payment and shipping details afterwards.

 

    PAYMENT & SHIPPING

    REPAIR RATE: $250/$262 PER UNIT (see payment details below)
    V1 TO V2 CONVERSION: $530/$554

    PLEASE UNDERSTAND THIS IS A NON-REFUNDABLE BASE FEE REGARDLESS IF THE UNIT IS REPAIRABLE OR NOT. 
IT IS NOT A PASS OR DON'T PAY SCENARIO.
    PLEASE PRE-PAY ONCE YOU SHIP YOUR AEM UNIT TO PREVENT DELAYS ONCE IT ARRIVES.
** WE DO NOT BEGIN REPAIR WORK UNTIL PAYMENT IS RECEIVED **
THANK YOU.
    Infinity & EMS repair jobs may incur additional repair fees based on their damage. See Infinity & EMS pages for details.

    PAYMENT DETAILS

    PAYMENT METHODS: PayPal, ZELLE, or U.S. Money Order/Cashier’s Check

    • PAYPAL (preferred):
      Send $250 payment via friends & family option to: KATMAN@FF-SQUAD.COM or click>> @JKATMAN
      Send $262 if you’d rather use goods & services or are sending from a business PayPal account (4.5% Paypal fee applied)
    • ZELLE (2nd preferred):
      Send to KATMAN@FF-SQUAD.COM (will show as ‘Jason Kaplan’)
    • MONEY ORDER/CASHIERS CHECK:
      Make out to: JASON KAPLAN
      I prefer a US Postal Money Order over Western Union and MoneyGram (WU & MG charge approx. $5 to cash their checks 👎).  If decide to use Western Union or MoneyGram, please tack on $5.
      * !! DO NOT SEND CHECK WITH YOUR AEM UNIT !! *
      SEND CHECK SEPARATELY HERE:
      (DO NOT SEND AEM UNIT HERE – SCROLL DOWN FOR AEM UNIT SHIP ADDRESS)
      Jason Kaplan
      2076 Central Ave. #G
      Duarte, CA 91010

    Return shipping fees are inclusive for domestic contiguous U.S. customers only.

    Shipping to outlying US islands, Guam, and Puerto Rico are subject to possible additional shipping charges.
    International customers require shipping charges. I will email you a grand total once this customer form has been received.

    SHIPPING DETAILS

    PLEASE SHIP YOUR AEM UNIT HERE, BUT PLEASE NO DELIVERY SIGNATURE:

    Luis Lopez
    9028 Kelly Ct.
    Phelan, CA 92371
    USA

    AS OF MARCH 2024, TURNAROUND TIME IS AN APPROXIMATE
    4 WEEK PERIOD. THIS BEGINS ONCE YOUR ECU ARRIVES IN OUR HANDS,
    THIS EXCLUDES WEEKENDS & HOLIDAYS.
    IF OUR REPAIR QUEUE HAPPENS TO LIGHTEN UP,
    YOU WILL GET YOUR ECU BACK SOONER THAN 4 WEEKS.
    PLEASE PREPARE YOURSELF FOR THE DOWN TIME.
    **EXPEDITED SERVICES IS NOT AVAILABLE AT THIS TIME**

    !! CLICK HERE TO READ OUR AEM EMS & INFINITY REPAIR DISCLAIMER !!

    THANK YOU FOR YOUR BUSINESS!